Services

Our services include:

Business Efficiency

At tecivo, we want to help you maximise your potential in order to improve your performance, boost your profits and drive successful change.

We have a clear goal to help your business evolve by getting the most of your IT systems and focus on identifying how you can work smarter, and whether the implementation of new technologies would improve your efficiency even further.

As a customer you need more than a technical solution, you need someone who can apply strong business acumen, real-world experience and technical ability in tandem with an innovative approach and drive for performance.

Free consultation

tecivo are keen to assist you in any way we can. We pride ourselves on placing great importance on requirements gathering. Without this important step, too many IT projects are doomed to fail, as they are based on a loose understanding of the business requirement, as well as the needs and expectations of the customer.

Therefore we are happy to offer a free, no-obligation, consultation visit where we will discuss any issues you may have already identified and take the opportunity to speak to a number of key people within your organisation to get an overview and understanding of your business. It is only through understanding your business, and gaining your trust, that we can properly advise you.

Please contact us to make an appointment with one of our business advisors.

System design and implementation

No technology offers an off the shelf solution to all requirements, however by working with our customers we can understand their business and technical challenges. We then work together to deliver the right blend of technologies to meet the business requirements.

tecivo designs and integrates technology solutions, creates innovation, and transforms clients' technical environments. Our technical services focus on systems architecture, integration and infrastructure.

Specialising in PC and thin client solutions based on Microsoft and Citrix products, our consultants can deliver system design and implementation services for your IT needs. Deployments of technologies such as Citrix Presentation Server, Microsoft's Active Directory, Exchange and Office SharePoint Server are carefully planned and designed so that they deliver real benefit to your organisation, both now and the future.

Smaller businesses can benefit from the excellent value of Microsoft Small Business Server which bundles together multiple server systems into one solution; included are email, intranet, collaboration as well as remote access.

Technical Support

IT is the foundation of every modern business. Where would we all be without email, Office applications or access to the internet? More importantly, how effectively would your business function without these critical systems?

Managing the diversity in modern day IT environments can be time consuming, difficult and if things go wrong, costly. IT should be a valuable tool in helping you do business, not a burden on staff.

We can provide various technical services ranging from desktop support, server administration and maintenance through to full IT Services provision. We can also provide backup to your own IT teams to help address resourcing problems or project deadlines.

We specialise in supporting small businesses that don't have the IT infrastructure to justify employing permanent staff and can deliver a tailored service to your business needs, including:

• Ad-hoc technical support
• System administration and maintenance
• 3rd line support to your IT team

Procurement support

Need to buy new IT systems but unsure of which offer the best value and business benefit? Come to the experts for help identifying and procuring your new systems.

In today's competitive market place, its key to ensure that the vast array of potential suppliers are navigated effectively to ensure best value is obtained.

We're not tied to any vendors and don't resell software or hardware, or get commission for pushing any products or solutions. This means that you get completely unbiased opinions from us based on real technical facts and capabilities of the products.

Drawing on years of experience managing and negotiating major IT procurement projects we can liaise with your potential suppliers on your behalf and help your procurement processes obtain IT systems and services at the very best value and fit with your business requirements. We ensure that all technical considerations you may not be aware of are covered.