September 2012 – tecivo BLOG

tecivo BLOG

My IT notes, 'How To...' guides, Microsoft, SharePoint, Citrix, AppSense, Apple, technology & gadgets and more!

Month: September 2012

How To…Make Microsoft Office 2011 work properly on MacBook Pro Retina display

Last week released an update for Office 2011 for Mac which at last enables support for MacBook Pro retina displays.

The problem is installing it doesn’t make the applications automatically run with high resolution graphics.

A quick web search uncovered the explanation on CNET’s website.

The issue is that the OS doesn’t know that the apps have been updated and continue to run in rubbish, blurry low resolution mode.

To fix, launch Terminal and enter touch then a space, then drag the office apps from a Finder window into Terminal and press enter

The applications Info.plist file will be updated and the apps will now open in high resolution mode.

Strangely the 14.2.4 update was originally released on 19th September, though the Office update site and download page now date it as 27th September. Yet the article detailing the fixes is dated 19th September. No idea if there was a change form the original release, but nothing seems to be mentioned.

Update: 27/01/13. Sounds obvious, but same applies to other applications. LastFM scrobbler just updated and had the same problem. touch command sorted it out.


How To…Publish Windows Control Panel Printers option for Windows 2008 Server R2 XenApp 6.5 users

Windows Server 2008 R2 improves feature and performance for XenApp hosted users but amazingly Microsoft still don’t have a simple mechanism for locking drown the desktop for a multi-user Remote Desktop Services environment – there are a number of Group Policy settings available in the ADMX templates but there’s still way too much reliance on registry hacks and workarounds.

One backwards step from previous Windows Server versions is the move from the Control Panel Printers option to Devices and Printers.

On previous versions of the OS you could publish your XenApp users a Printers Control Panel icon using the command control.exe Printers and they’d get access to just the printers. The same command on Windows Server 2008 R2 gives them access to Devices and Printers – far more than they need and should have access to. Worse there doesn’t seem to be any easy way to lock this down removing the unwanted icons.

Windows Server 2008 R2 Devices and Printers

There is a work-around however. If you don’t want to publish the full Devices and Printers option you can use the following to provide access only printers using Windows Explorer.

Printers available from Explorer

To do this, publish a XenApp icon to the following:

%windir%explorer.exe shell:::{2227a280-3aea-1069-a2de-08002b30309d}
Additional policy settings

Assuming that you’re managing printer mapping on behalf of the users, you’ll also want to use GPO ADMX settings:

Show only specified Control Panel items‘ to control which icons are shown and ‘Prevent addition of printers‘ to remove the ‘Add a printer‘ open from the Printers window.

I’d recommend also using ‘Always open All Control Panel Items when opening Control Panel’ as well so keep it simple.

And of course, don’t forget the usual XenApp policies you’ll want to configure to control Client Printer Mapping and what drivers to use.


How To…Test AppSense Environment Manager configurations without having to deploy updates from the Management Server

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